Product: Directv Receiver Clear all filters (337 of 337 reviews match)
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I have been trying since early December of last year to return equipment to DirecTv; one Genie and one Genie Mini and associated remotes and power supplies. I called DirecTv in early December and their representative, after several attempts to up sell me and retain me...
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Anonymous
Al hancock

Yes,bad service all around! My 59$ went to 153$ next month. Bait and switch.long crazy stories to keep me! # class action. Gonna take awhile ,not wealthy. But can't let them g...

1.0
Product
Directv Receiver
I didn't like
  • Put you on hold forever
#1180342
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in august of 2017 i was convinced by a directv rep to upgrade my receiver to a geni 2 whci i did and boy what a mistake. ever since then i have had many problems. The first thing that happens is the Picture freezes for about 15 seconds then the picture goes black the i...
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Directv Receiver
#1163852
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williebillieboo steps 9:47 AM (24 minutes ago) to me 820 no screen 11/29 205 cannot open 6 boxes no sports schedule starts then stops 11/30 turn on tv blank screen able to get info nothing else keeps saying connecting then blank 1/2 hour to get tv to come on we had...
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Directv Receiver
#1139770
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I have had the mini genie now and currently started to have issues with it about 1 1/.2 months ago. 2 tech visits problem still exists. Well this company just lost me. Today I sat on the phone with the first customer service rep "jay" who argued with me that what the...
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Directv Receiver
#1124198
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I have had DirecTv for 15 years. Customer service was great until AT&T took over. The hard drive on my DVR is starting to go bad which I know because when I am watching a recorded program the DVR will suddenly freeze up and I have to reset the DVR to continue watching....
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1.5
Product
Directv Receiver
#1110994
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Directv - Lied about comping shipping and handling

Had to get a new dvr since mine stopped working... was not happy about having to pay for shipping since your product stopped working less than 1.5 yrs in..i was told i wouldn't be charged and then i got a bill for it... feels like i was told what i wanted to hear and charged any ways... does direct tv care
2.2
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Directv Receiver
#1062475
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My receiver would lock up when I fast forwarded recorded shows or programs.When this would happen the receiver had to reset and this would take about 15 or 20 minutes. I called DTV three or four times to report this problem. I always got a off shore person that I could...
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1.0
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Directv Receiver
#1057046
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Just had to get 2 receivers replaced. One worked fine, the other did not. Tech got another receiver from another truck, it didn't work either. Remote control wouldn't work. Tried 3 different remotes, None made the receiver operate in any way other than to power off or...
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2.1
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Directv Receiver
#1037808
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The way to fix this would be an upgrade to the genie. It was explained that this was the way to fix any issues. I was also told that I would be able to record 5 shows on each tv, and yet that was a lie. It only does 5 for the whole house, that's less than what I was...
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1.4
Product
Directv Receiver
#1024853
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AT&T offered us unlimited data on our cell phones if we switched to DirecTV. Now everyone gets unlimited data without requiring the DirecTV service and we want out! We feel this was a bait and switch scam as it happened just a few months after we switched. AT&T had to...
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1.2
Product
Directv Receiver
I didn't like
  • Worst
#1022005
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