Product: Directv Receiver Installation Clear all filters (6 of 6 reviews match)
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DIRECTV - Not Providing Credit Promised on Wireless Genie Mini, agreed upon as a convience to installers.
DIRECTV - Not Providing Credit Promised on Wireless Genie Mini, agreed upon as a convience to installers.
On 03/17/17 we signed up for DirecTV, on 03/24/17 the installers came to setup the system, was based on a promotion of receiving a $150 prepaid card. The main (upstairs) system was installed without difficulties. The installers (anywhere from 2-3 at any given time,...
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1.9
Product
Directv Receiver Installation
I liked
  • Viewing options offerred
I didn't like
  • Customer service reps unable to resolve problems
  • Website stinks
  • We did not get reimbursed for installers convenience
#1105393
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I purchased a new receiver from directtv and its installation. It cost me $157 total and it was supposed to installed on Saturday 01-14-17 from 0800-1200. That Saturday they changed it to 1200-4pm. The guy actually showed up at 4:37pm. he tells me that he doesn't have...
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Anonymous
Anonymous

as long as its not installed, you can cancel.

1.0
Product
Directv Receiver Installation
I liked
  • Representative sonia
I didn't like
  • Representative mafsr020223
  • Poor customer service
#991966
Reply to reviews
they said can't upgrade the service without a 99 dollar receiver lease fee and an upgrade fee of 50 dollars. Blah blah blah...at the end of the day I ended up with 5 receivers instead of 6 and still not happy with this whole experience. That's my experience. I hope...
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Product
Directv Receiver Installation
#956747
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I asked for a another box to be put in on my porch now no one told me that I would have to turn one of my boxes in the house off in order to watch the tv on my porch if I was told that from the being I would have never asked for that kind of box and now because I wasnt...
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Product
Directv Receiver Installation
#951487
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After back to back days of having contracted Direct TV techs arriving to our home only to eventually learn they did not have the completed work order to complete or even start our planned work we are still without the Genie package.Calling customer service is a...
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Product
Directv Receiver Installation
#948734
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I am extremely disappointed with directv and the customer service. The technician that first installed my directv on June 8, 2016 talked me into allowing him to set up my main (wired) reciever in my guest bedroom that is mostly left unused in order for him to not have...
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Anonymous
Anonymous

Same issue among others The sales rep sold me on the option to turn my tv into a smart tv assuring me that I would be getting apps and that could not be further from the truth...

3.4
Product
Directv Receiver Installation
#912538
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