Ordered 4K service and had to upgrade my plan. Took 1 hour to order.
Sent technician out with equipment a week later and took 3 hours to install even thiugh I already had Directv service. The Tech said one of the pieces of equipment wasn't necessary so he called and cancelled that piece of equipment. Still no 4K service. Spent over 2 hours on the phone with DIRECTV today still no resolution.
Going to cancel in morning.
Worst customer service I have ever experienced. Spoke with 3 different managers totally incompetent.
This person wrote the review a product or service from DIRECTV. Reviewer claimed that he or she wants DIRECTV to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
We collected other reviews about products and/or services offered by DIRECTV for you to read. This information may help you with your purchase decision.