Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
0 comments

I had been a loyal customer for 9 years and in Nov i had to cancel my services for financial reasons. I spoke with a customer service representative who agreed to accept payment arrangements on pass due amount and now they are telling me that i was given false information and they took the past due + early cancellation from my bank account.

I think they showed very bad service and poor judgemet in how theybhandle a mistake that was not mine but an employee of theur company. I would not do business with them anymore and will not refer them to anyone i know.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 public responses to the review from Dec 15, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like