When i moved i was promised my promotional price would stay the same if i continued my contract for an additional year from my move date if i paid a $50 fee. Some months later my bill doubled.
I called and was told nothing could be done and i was stuck with a contract for not 1 year but 2 years from my move date and they would not adjust my price in any way. I explained that the agent who helped me assured me i could keep my discounted price and only extend the contract 1 year. All she offered me was to drop my package down or cancel for $400. This company is a scam.
I changed my phone to att and now regret having anything to do with this company. I will complain to any and all organization i can find and tell everyone I know to stay far away from direct tv.
Reason of review: Pricing issue.