Not resolved
Customer service

What Horrible Horrible customer service!!!!!!$19.95 was withdrawn from my bank account on 3/9/17 without my knowledge I'm not even a direct TV customer..I called direct TV on 3/11..I went thru 3diffrent customer service representatives and they all said they could not help me I would have to go to the website with my account# to have my money refunded..

I explained that I am not a customer and I do not have an account or an account # thru direct TV but money was taken without my authorization...My bank had to report fraudulent activity on direct tv, and I will be getting my money back...melissa

Reason of review: Problems with payment.

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