2 comments

We called to see when the NBC network would be back on and the customer service lady got snippy with us and tried to give us channel numbers to watch the Olympic replays to appease us. And they had nothing for local news and weather. NO HELP!

Reason of review: Poor customer service.

Location: Arnoldsburg, West Virginia

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Guest

We have been having the same problem here and loosing the Reno Stations at night around 9PM and have had clear sky's and where receiving over 50 other channels with no problem in HD . message on the screen says satt 1 signal lost .

But when calling Direct-TV we get maybe its your local TV board . Told the wife these people are good scam artists . Called KRNV and was told the problem was with Direct TV .

I assumed it was bad weather in the up link or downlink some where . Direct TV seems to never have any problems with their equipment .

Guest

Hi we lost the Reno Stations while watching the Olympics at aprox. 9 PM and called Direct- TV and got Check your TV and then your DVR and so on .

But we where receiving over 50 other channels with no problem and was told maybe dish was off or moved but checked it and bolts where tight . But if dish was off any other stations and networks would be fuzzy .And have HD and all where perfect .

On one other call last week we got your TV board is the problem . Told the wife these people are nut jobs .

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