Directv bills in advance, so when my brother died, he had a credit. All the equipment was returned returned, however they did refund the money to his estate.
They require you to send a copy of the last bill, death certificate and cover letter. These documents were faxed to a third party broken English company on 3 separate occasions.
This was in order to reveive a prepaid card, although they the monthly bill was bank draft.
My brother passed over 2 years ago and we have yet to receive the overpayment. It's a shame that Directv steals from the dead.
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