So incredible frustrated with Direct Tv. We were promised $400 in gift cards to switch and cancel our dish network so we decided to go ahead.
We were given $200 but never received the other $200 and when I called they had nothing in writing about a second gift cared. Total scammers to get you to sign up and switch then not give you what was promised. Talked to a supervisor and was told she could do nothing because it was not in writing. So you would rather loose a customer than make it right.
I was also told my cell phone bill with AT&T would be reduced by switching and having the direct tv data plan for our phones and guess what yep it went up.
Total liars and not a happy AT&T customer anymore. We have had AT&T for over 19 years and between cell phones, internet, cable, and digital life we pay almost $700 a months to them well as soon as I find a replacement bye bye.
Product or Service Mentioned: Directv Reward Card.
Reason of review: Not as described.