Directv rude csr wont stand behind rebate policy!
Had Directv for 7 years.Recently added Starz and was offered a $25 cash back promo.
That was 4 months ago and have yet to see rebate. Also have had bad reception and was told my bill would be adjusted for lost service, NEVER HAPPENED! I called to find out why and was told my bill was past due and they could not discuss until I became current. I told them the are hiding behind this excuse and that I was not going to pay any bill until they compensated my account.
The csr then threatened me with collections and judgments at which time I told them to disco my service altogether. I am now getting cable and am saving about $56 a month over Directv and have same services, with no weather interference or BAD CSR!!! DIRECTV IS A RIPOFF COMPANY!!!
THEY ARE ONLY ABOUT THE MONEY AND TO *** WITH CUSTOMER SERVICE!!!DON'T GET DIRECTV!!!