I also had this same call trying to get me to buy a pre paid Amazon card to pay 5 months in advance to get a $59.99 Premium package for 24 months from DirecTV.
They seemed to know all about my DIrecTV account which is kind of spooky.
Be aware this doesn't smell right!
They called me back a couple of times trying to lock the deal up.
The number inbound on my cell phone was 800-531-5000
I called my AT&T store where they informed me that this could be a scam.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of directv customer care. DIRECTV needs to read this review and look into the issue (if any) according to poster's claims.