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Directv - Showtime Tv Package Review

1.3
Details
The up my bill on their own they called me and told me I'd free Showtime for a month then billed me for it even though I asked are you sure I will not receive a bill for this I also went through AT&T for internet and they got me out of a lot of money my bill is supposed to be 30 a month instead ended up paying a hundred some months all the way up to 200 and there's nothing you can do about it now put it on your credit
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Review
#1015666 Review #1015666 is a subjective opinion of poster.
Service
Directv Showtime Tv Package
Reason of review
Pricing issue

Directv - Horrible Customer Service and Billing Practices.

I've been with Direct tv since 2005 and I have always been very happy with them, but no more. A representative called me and told me that I was being gifted with 30 days of Showtime because I'd been with them for so long. I initially turned them down because I figured accepting would mean I'd just have to remember to call in 30 days to cancel, but he said nope, that would be automatic. So I said ok, thanks! Well, a few days later, I check my statement and I've been charged $13.99. So I spend 30 minutes on the phone explaining the situation and I'm told I'll get a credit. I check my statement the next day and instead of a credit, I've been charged an additional $1.40. So I make another 30 minute call and again I'm told, no worries, we'll fix it. So the next day, I check my statement again. Now they've charged me a $10.00 disconnect fee. I was so frustrated that I had to make yet another call. The person I spoke to said I'd sent a confirmation e-mail, so no credit would be issued. I told him I had not sent an e-mail and to cancel my service and then I got to speak to someone who finally got my account credited. That call took 40 minutes.
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#1001834 Review #1001834 is a subjective opinion of poster.
Service
Directv Showtime Tv Package
Reason of review
Problems with payment

Directv Showtime Tv Package Review

3.6
Details
I am extremely disappointed that show time is not programming the history of the eagles
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Review
#979269 Review #979269 is a subjective opinion of poster.
Service
Directv Showtime Tv Package

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts