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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

The worst company ever.I signed up for a 2 year contract in Costco on 2014.

Back then, the representative told me I was going to pay $50 every month for the first year, and $70 for the second. My surprise was that for the second year I was charged for $100 every month and when I called, the representative told me there was nothing to do, so I paid $100 every month for more than a year. I called today to cancel the service, and they said that since I moved last year, my contract was renewed, but. I body told me that last year, and now I'm paying $60 more...

the worst customer service ever.

Please think twice if you are thinking I'm getting directv...believe me anything else would be better

Reason of review: Pricing issue.


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