This was the worst experience I have ever had with any company in my 63 years. Their policy, in my opinion, includes everything from false advertising, sloppy installation, misinformation, and making unauthorized charges to credit cards, which they justify with the small print in their contract.
Most people we spoke with claimed they were "supervisors", but no one could give us any information to help resolve any problems.
It is as if they all read from scripts and then place you on hold to listen to some Directv advertising -- for hours if you dare to hold that long. Absolutely zero customer service. If there was ever any justification for a class action lawsuit, I feel this is it! It crossed my mind that this crowd is going belly up soon, but that will not happen.
They are too shrewed!
Ditch the Dish!!
Review about: Directv Tv Service.
Monetary Loss: $871.