I have been with DIRECTV for one year. This month they took 350.41 out of my bank account.
299.94 of it was for the NFL season ticket that I did not request nor authorize them to take out. As a new customer I know that I got it for free last year and that I needed to cancel to avoid any future charges. I did this. In January I called and cancelled.
They have it documented. After many phone calls and speaking with several different people, all Directv will do is give me a credit on my account. As a single mother of two I spent the last 3 days crying and screaming. Directv has ruined my life.
The money that they took out of my bank was all I had. That money was to be used for Rent, food, electric bill and car insurance. Now I have no money to pay any of them. The ones that I did pay have bounced and I have been collecting overdraft fees.
Includin the 299.94 that direct tv took and overdraft fees I am now a -501.77. How am I going to pay my rent. Because I have no money to pay my power, I have a 48 hour disconnect notice. I have no one to just give me money and say oh well.
I dont need a 299.94 credit on my bill. I need my money back so I can take care of my children. I have contacted the BBB, and have wrote complaints about this on many different websites. I cancelled my debit card so they cant charge any more on it.
I have contacted my bank and disputed this with them as well. As of now I am still waiting for some corporate *** to decide what they are going to do with my money.
Review about: Directv Tv Service.