Directv lies to get you to sign up with them, refuses to give you any type of customer service, doubles your bill, then charges you a disconnect fee! They are in cahoots with the credit card companies who refuse to remove unauthorized charges and continue to allow them to take monies out of your account even after you've terminated your service.
They use the "bait and switch" tactic and I was even told directly by Whitney in their "customer service" that they will charge you "normal prices of whatever they choose" after your initial price contract is up, but you are still liable for paying whatever price they want until your full 24 month contract is up, even when I changed the contract to 12 months PRIOR to signing!
She said "don't waste your money on a lawyer", which I responded with, why not, I wasted my money with you!
I beg of everyone reading this, DO NOT SIGN UP WITH DIRECTV! You will be sorry and will never get any satisfaction, any service and will never your money back!
Product or Service Mentioned: Directv Account.