I have had nothing but one problem after another since ATT bought them. Their bills are unpredictable. Need to leave auto-pay to get a hold of what they are doing to my services and billing which is now up to a whopping $150 per month.
Then, there's the lack of proper tech support. They love to refer you to the FAQs which I have been through over and over. I have reset my receiver more times than I can count.
Then, there's the scheduling of service calls - today, I am awaiting a technician. I can't alter the time without the call being pushed out to AUGUST FIRST -- this would make it SIX WEEKS since I have been able to access common channels like TNT, AMC, Travel, Velocity, Ovation and so many more that I cannot list them. Below are just a sampling of the lack of signal message that I am getting on so many channels that I lack for any decent form of entertainment.
Billing - I never know what it will be. I am turning AUTO-pay off to prevent DIRECTV from jacking around with my services and bill. DIRECTV is the WORST in the industry.
I would love to be able to be happy with DIRECTV again, but with ATT's acquisition, the quality of service, technical support and customer service have all decreased. I will continue to spread the word on how bad it has gotten.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of directv tv service. DIRECTV needs to read this review and look into the issue (if any) according to poster's claims.