I used to love DirecTV..I don't know what has happened! My 4 k service boxes get interrupted all the time, and have to restart the main box, which resets all my 7 boxes.
They sent a tech out to tell me they know about it this issue and he didnt know why he was here, wth? Call customer service to get the rudest customer service ever! She wouldn't even let me tell her the issue, she kept talking over me, I asked to speak to someone else, which she wouldn't do, and I asked for her name, didn't get that either! Then she hung up on me!!
This lady is the worst customer service rep ever! Employee number 236663vximoa
Product or Service Mentioned: Directv Technical Support.
Reason of review: Poor customer service.