Product: Directv Tv Guide Clear all filters (712 of 712 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
The new system makes assumptions if you make repetitive selections. There is very little to positively comment about. Directv should have had a trial run for a month or so and gotten feedback from the customer before installing a system without a backup plan or going...
Read more
Anonymous
Ronnie Robertson

Please enlarge print in guide

Anonymous
Marie Reed

Please change the Gide back to larger fonts please I'm no further away than 7 feet but I can't read it and I can't go up to the screen and see it I'm in a wheel chair please c...

Product
Directv Tv Guide
#1271394
Reply to reviews
This new update is the worst update. The color format white and black, smalller font. Horrible. It is not easy to see or navigate. The genie is also slower now with this new permanent update. Thinking of switching to another provider.
Read more
Anonymous
cathy mackalonis

the new format is so small can't even read it, it just not gonna work, I know I don't like it to small put it back and a little bigger, there are so many stations with the sam...

Product
Directv Tv Guide
#1265673
Reply to reviews
I cannot figure out how to add closed caption. I go to cc on the info line, click, scroll to off and click and nothing happens. I have searched on the internet for a solution to no avail. This new guide is NOT user friendly, especially for a 70 year old. Bring back the...
Read more
Anonymous
Anonymous

The new DTV guide is terrible. We lost all our recorded shows .Only recording the current show.

Anonymous
jenny spader

We agree, hard to figure out and I used to always use the television log get to phone to answer but I always had a number reference to see.is there a guide that will direct me...

Product
Directv Tv Guide
#1265668
Reply to reviews
Show

Directv - My Patience With DTV new format has run out

Over 6 weeks ago they promised to fix this issue. Spectrum is starting to look like a pretty good option.
Product
Directv Tv Guide
#1265580
Reply to reviews
Show

Directv - Guide font too small

Once again attached/dtv screws the consumer. They completely filled up the new and improved menu experience by making the don't unreadable and when consumers complain.... Nothing happens. For the ridiculous amount of $ we pay for this service, the provider should figure out a way to accommodate the consumer... Typical att business practice
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Directv Tv Guide
#1265502
Reply to reviews
Within the past 2 or 3 weeks we rec 'd message on direct tv saying that they upgraded and or changed some things to supposedly "enhanhance the customer experience" and make it better for the customer. REALLY, I don't know what world they're living in or if they REALLY...
Read more
Anonymous
Kip Black

I don't know how you enhanced it, BUT I think it's a disaster. Also the last channel view never shows in the last view list either. Who MESSED this up. Some new geek?

Anonymous
Babs

Same here. Went out of town, got back, ready to catch up on my shows only to face a totally new and impossible to navigate through set up. I asked my husband, "what the heck h...

Product
Directv Tv Guide
#1265469
Reply to reviews
I have been a loyal customer with Directv since 1996. The change they made in May of 2018 is by far the worse I have ever experienced. You cannot see the fine print. My daughter and I have to get up and get as close as we can to the screen to see the fine print. It...
Read more
Anonymous
Kip Black

You're getting as BAD as Hulu Live and their buffering problem. Can't someone fix this

Product
Directv Tv Guide
#1265357
Reply to reviews
this new format is terrible its dark hard ton read all the letters and numbers are small and go from gray to black doesn't offer the date when you hit info button response time is slow overall its hard to make out what channels your searching for as the numbers are too...
Read more
Anonymous
MHeger

I agree the font is almost impossible to read!!!! Navigating the screen is rediculous. VERY UNHAPPY!!!

Anonymous
Lenore johnson 1

I agree. Can't see guide so what good is it. Takes twice as long to find anything because I have to get up to see what is showimg.

Product
Directv Tv Guide
#1265316
Reply to reviews
Show

Directv - Sucks. It SUCKS!

What moron did this? IF IT AINT BROKE DONE FIX IT. IT SUCKS!!!!!!!!!!!!!
Product
Directv Tv Guide
#1265148
Reply to reviews
Show

Directv - Don’t size for guide

What happened to the font size of the guide????? Please fix!!!!! It’s ridiculous!!!!! I pay for this service!
Product
Directv Tv Guide
#1265146
Reply to reviews