Product: Directv Tv Guide Clear all filters (1328 of 1328 reviews match)
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1.8
Details
In the field, technicians were strictly asking for us to be patient while DirecTV worked out the problems. After about two months, I called back. Again the technician who came out stated that they were having a great amount of difficulties with the new software...
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#1605047 Review #1605047 is a subjective opinion of poster.
Product
Directv Tv Guide
Pros
  • When it works its great
Cons
  • Stops working often
Reason of review
Bad quality
Loss
$400
Preferred solution
Price reduction
Tags
  • computer programs applications

Not very smart DIRECTV!!!

3.0
Details
For many of us of a certain age-- we can remember getting up walking to the television to change the channel or volume turning the tv on and off. Now after all these years we have to get up and walk closer to the tv to read the guide. What moron decided that your font size worksjust fine for everybody--- or if not toooo bad? Not a great up grade to me! Wtf
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#1587883 Review #1587883 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Directv - Guide

3.0
Details
Terrible. Too small to read. Hate small picture on side when guide is on. Switched from dish. Should not have. Said would install monday came tuesday. No service called called 4 times. Finally called directtv instead of company that installed the system and fixed thursday.
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#1586822 Review #1586822 is a subjective opinion of poster.
Product
Directv Tv Guide
Pros
  • People when they try to help
Cons
  • Technician chossing to cancel my appointment
Reason of review
Poor customer service

Directv in Utica, Michigan - Local channels not showing in guide

they have never shown up
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#1578790 Review #1578790 is a subjective opinion of poster.
Product
Directv Tv Guide

Directv - DVR errors and Menu malfunctions

1.5
Details
DVR recordings cut-off before the end of the show and menu freezes up daily for several minutes at a time and remote is useless. This happens on all 3 devices in the home. I try to contact D-TV and "Chat" is always 'busy' and they have no e-mail contact. From previous contact phone contact is useless. Personnel are "very sorry" for my problems, but do NOTHING to help. Have had D-TV 25 years and am ready to dump it for another service.
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#1578329 Review #1578329 is a subjective opinion of poster.
Product
Directv Tv Guide
Pros
  • Used to be the best but now they are just okay
  • D-tv is average
Reason of review
Poor customer service
Loss
$195
Preferred solution
Deliver product or service ordered

Directv - TERRIBLE

I am pissed i pay my bill with direct tV for many years and because they are in a feud with channel 9 WNBW , i cannot watch many tv shows i count on viewing each week !! i am cancelling asap! they dont care THEY SUCK
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#1550703 Review #1550703 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Brookville, Pennsylvania - Shove it

2.1
Details
Your new guide is not what people want. I do not like it and the antiquated equipment runs slow. Soon I will be with Dish all because of your poor planning and not giving what the customer wants.. Keep your sorry guide while I enjoy a better guide.. BTW I am a customer of over 20 years.
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#1526569 Review #1526569 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
guide
Preferred solution
go back to older guide and equipment will run better and not freeze.

Directv in Nacogdoches, Texas - Guide font too small; Info screen illogical

Just got required DirecTV equipment upgrade today and can't believe small font size on guide!! Who approved this?! I can't believe many people looked at this in the design phase and no one thought it was small! Also the channel number needs to next to the show's name, not on the other side of the Info screen.
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#1524342 Review #1524342 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Directv in Birmingham, Alabama - Lost Playlist AGAIN

1.8
Details
I'm so mad I can't see straight. Got home today and saw that we've lost 40% of the recorded shows on our playlist. This is the second time that we've lost a huge part. They say to do this and do that but nothing recovers our lost shows. This is the most ridiculous thing ever. If they can't fix the issue then they need to hire someone who can. This is unacceptable. This has been going on for over a year. But they still want their money on time. My hubby has been wanting to switch to someone else for awhile and I've talked him out of it but I cant do that now bc I don't have anything good to say. I'm so pissed.
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#1501391 Review #1501391 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv - Playlist still isn't fixed

1.9
Details
I've tried everything and still can't find my lost shows. Im so pissed at directv. This has been going on for about a year now and it's still not fixed. Ridiculous. They want their money on time though. I haven't figured out what I'm paying them for bc I record all the shows we watch and when I go to watch them half are missing.....randomly too. This is unacceptable.
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#1491864 Review #1491864 is a subjective opinion of poster.
Product
Directv Tv Guide