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Verified Reviewer
1.0
Details
On October 1st I was sent a email from Directv ask me to comeback for a $49.99 pkg with free movie channels for 3 months and $200. Reward card. On October 2nd I called to reestablish service and was told they didn’t have that offer in the system yet but would have to...
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2 comments
Anonymous
#1787398

Sorry to hear all of this because I have been with them 18 years . I use tell anyone that DirecTV is best way go,but att took over and I am so fed up with their customers service. They don't care no more about their customers.

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Review
#1717403 Review #1717403 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • It was good until you got shady
Cons
  • Customer services and billing practices
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Tags
  • Customer Disservice
  • Cancellation Fees

KFXA Cedar Rapids IA | Directv

1.0
Details
KFXA Cedar Rapids IA. Where did it go? Why? When we signed up, we had it. You took it away. You broke a contract. You suck. Also notifying BBB.
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Review
#1667152 Review #1667152 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Directtv Incompetence

Direct tv scam | Directv

5.0
Details
exactly the same offer - promotion 50% for 18 months - $400 up front with ebay card. I have an authorization number. The incredible is that I call DIRECT TV to confirm and the promotion it was in the system
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Review
#1666421 Review #1666421 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

The nbc affiliate has been out for 4 months and anything owned by sinclair wiil be pulled | Directv in Medford, Oregon

First of all I have been a directv customer since 1996 as we lived in a rural area. Early June the nbc affiliate in Eugene, Oregon has not been available. Now it appears anything owned by Sinclair will pull there channels. If that happens I will pull my service after 23 years. Everyone involved seems to forget that customers are paying good money for there service but of course that is conveniently forgotten. I don't care whose fault it is or is not. I live in the city and will have to use a cable company. Unfortunately rural customers have no choice unless they change to dishtv.
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Review
#1660765 Review #1660765 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
media compnay
Preferred solution
I will resort to a local cable company
I have been with direct for almost 2 years now and in that time my bill has never been the same from month to month, every month it goes up and now they keep taking more and more channels until I'm down to about 8 channels that I watch and the cost has gone up. When...
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2 comments
Zachary2001
#1746652

You don't even need to buy DVD's Most movies come online free.

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Review
#1650779 Review #1650779 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Pricing issue

Very poor customber service. | Directv

1.0
Details
when i signed up 2 months ago they told me i would get a $200 visa card, it didn,t happen they told me my contract with dish was expired it wasn,t so now i have to pay $200 to get out of the contract. i have no NBC no oxygen channel and no fox channel, all lies to get my business and now they don,t want to do a thing i,m 74 and this is the worst service i have ever had with a company, i feel sorry for the people that work there.i,m checking with a lawyer about getting out of this mess.
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Review
#1649138 Review #1649138 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Poor custumer service and the lies about what i was getting
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Let the company propose a solution

They have taken metv off | Directv in Sherwood, Arkansas

1.0
Details
This is crazy i miss this channel everytime i call direct tv i get another excuse i guess I will have to change providers
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Review
#1647414 Review #1647414 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Poor customer service
1.0
Details
I'm so upset with AT&T or DirectTV or both!!!!! I have entered a contract with this company and I pay my bills and I expect you to uphold your part of the contract!!!! I am no longer receiving 2 (maybe more) local channels!!!! this is unacceptable on your part!! I WILL...
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Review
#1647207 Review #1647207 is a subjective opinion of poster.
Service
Directv Tv Package
Cons
  • Broke your contract discontinued local channel availability
Reason of review
Local channels discontinued
Loss
$63
Preferred solution
Deliver product or service ordered

Bring back metv! | Directv

Would rather have metv than most other channels. directv get a grip!
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Review
#1646088 Review #1646088 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • Channels that are provided
Reason of review
Removal of metv
Preferred solution
Let the company propose a solution

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Directv reviews
2.8
Details
We have been ordering MLB Extra Innings for years. My 89 year old mother lived in Missouri for almost fifty years and she loves to watch the St. Louis Cardinals. We had been watching the St. Louis Cardinal games during the 2018 and 2019 season with no problem. Now that...
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Review
#1643767 Review #1643767 is a subjective opinion of poster.
Service
Directv Tv Package
Pros
  • Way things were before the redefined menu
Cons
  • Too expensive
  • Lack of response to customer issues
Reason of review
Not as described/ advertised
Tags
  • Poor Customer Care