Product: Directv Tv Service Clear all filters (2379 of 2379 reviews match)
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Directv - My service is interrupted, don't know why

Just happened, payed bill already since two weeks ago
Product
Directv Tv Service
#1260640
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Directv - Not working correctly

Not only do we dislike the new format the Chanel changer will not change channel unless we go thru all channels... our local cable is looking better all the time!!
1.3
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Directv Tv Service
#1254123
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Thanks to Direct TV for taking me back to yesteryear when families gathered around the radio to listen to their favorite sports teams.For if it wasn’t for Direct TV ‘s ineptitude and incompetence we wouldn’t have this special experience. I can’t believe we are only...
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1.1
Product
Directv Tv Service
#1242008
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For the love of god and all things holy, do not, I repeat, do not do business with direct TV.If you read my warning and fail to heed my advice, try this instead. Take a fistful of your hard earned 100$ bills and flush them down the toilet. If you experience...
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1.0
Product
Directv Tv Service
#1240415
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{{Redacted}} about new Home Screen. Told I needed to upgrade to Genie 2 to get newer version. It was free because I had paid for service for maintenance. Free my but. 24 months x 20. Told all programs would be saved in DVR part. Asked twice. Got new Genie 2s. Barely...
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2.1
Product
Directv Tv Service
I liked
  • Few interruptions due to weather
I didn't like
  • Home screen
#1226984
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I have to pay my bill divided by two people and two different charge cards. While paying on the phone, it was applied to wrong charge card. I transferred to custom service, waited 45 minutes (recording said 9 minute wait) Then I got a rep who spoke Very Fast and NOT...
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Product
Directv Tv Service
#1226259
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Directv - Reception interrupted

Losing signal on a windy day. I understand snow but a summer breeze? Also new guide/menu is very difficult to navigate. Was much more user friendly before the change.
Product
Directv Tv Service
#1226224
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So Direct TV found it necessary to fix that which was not broken. User control over recording options are almost non-existent. DVR automatically records all old episodes whether you want them or not. Nothing is intuitive anymore. Worst of all, the consumer was given no...
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1.9
Product
Directv Tv Service
I didn't like
  • Software upgrade
#1225641
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Every time I start watching something it freezes and goes off. Missing a lot of the shows. I think the pricing is high for the quality of service. Everything time I call I get the automated service and just gives me a runaround . A very disappointed customer . I really...
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Anonymous
Sandi

Dissatisfied customer

Product
Directv Tv Service
#1222039
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OMFG! We just had Direct TV installed last Friday, and it’s not recognizing my 4K TV. After 20 minutes navigating the phone menu, I finally speak to someone for 20 more minutes discussing the problem. He then connects me to an expert. After ringing for 2 more minutes,...
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1.2
Product
Directv Tv Service
I didn't like
  • Price and customer service
  • Sorry customer service
  • Deceptive scam regarding gift cards
#1220739
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