Product: Directv Tv Service Clear all filters (2692 of 2692 reviews match)
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I was stopped in my local Walmart store by direct tv salesperson about this new and better deal on direct tv. Our contract had ended a couple months previous. The young man asked us what we had in our previous contract and what we paid. We informed him, he says he can...
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Review
#1686267 Review #1686267 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Directv - ROBBED ME OF $427

1.0
Details
WITHOUT MY KNOWLEDGE, DTV charged me for an inaccurate early cancellation fee and equipment return fee (NO BILL/STATEMENT SENT) they just went into my wells fargo account and took the money which was not theirs. I am a college student and that was everything I had. Took over a month of me being basically broke to solve half the issue. Then once i was told they would refund the charge, the bs company said it will be sent as a visa gift-card LOL, which I have yet to receive (going on 42 days now). DTV IS A PERFECT REPRESENTATION OF CORPORATE GREED not to mention the dozens of “reps” that forwarded my call so they did not have to do their job. SUCH A JOKE
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Review
#1680117 Review #1680117 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Poor customer service
Loss
$427
Preferred solution
Full refund

Directv in New Bern, North Carolina - Returned in 2017 and I’m now receiving a call about rquipment

I canceled service with them in 2017. I’ve not heard anything from them until last week when a collection company called me to say I had a 350 balance for equipment not returned. I’ve had the same phone number for 18 years, the same email address for 12 years and they’ve made zero attempt to contact me until now. Their customer service is horrible and now this?? What can be done?
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Review
#1679281 Review #1679281 is a subjective opinion of poster.
Service
Directv Tv Service

Directv - No Show AT&T

1.0
Details
I have AT&T Direct TV cable service at my home. On September 1, 2019, the cable service stopped. Called AT&T support/technical services to resolve the issue. After phone trouble shooting it was determined a service tech was required. Between September 1 until October 10 (2019) I've set up 6 service appointments. As of today (10/11/2019) AT&T has missed all 6 appointment and never call. Every time I call to discuss all I get is lies and "No Action". To date I've paid $225 for 1-1/2 months with zero service. No question the worst service ever...
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Review
#1677850 Review #1677850 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Wor
  • Sorry service
  • Tech service ok the rest verry verry bad
Reason of review
Poor customer service
Loss
$225
Preferred solution
Full refund
1.0
Details
Thy trick you into ATT phone service and the Direct TV is $ 55.00 per month and includes HBO free. Then the *** begins. 6 months in and prices change and you spend several hours on the phone to get a credit for the next mont. but nothing for current miss charges. They...
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Review
#1674100 Review #1674100 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Great promises poor execution
Reason of review
Poor customer service
Loss
$200
Preferred solution
Price reduction
Tags
  • bad reviews
  • unexcusable

Directv Ripoff - Local Channels Removed Since February 22

2.0
Details
Directv removed my two local stations broadcast of NBC and CBS. They have been off air locally since February 22. When you call CS you get a bunch of blame game and finger pointing and offering nothing to me as a consumer. They have not given any type of credit and it has been over 7 months. If I add channels they want to charge me but when their greed and lack of good service take over they do nothing. They are holding their customers hostage and it needs to stop.
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Review
#1671330 Review #1671330 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Sports coverage
Cons
  • Terrible customer service
  • Pricing
  • Bad customer service
Reason of review
Pricing issue
Preferred solution
Price reduction

Directv in Salt Lake City, Utah - Sick of the bs

2.6
Details
We have lost one of our two local news providers are we gonna get it back and if no is there gonna be a reduced price on what's left
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1 comment
Anonymous
#1756980

Possibly on them coming back. However, per their contract they can remove and add channels as they see fit.

You agreed to the contract even if you didn’t read it. It is common language with all providers.

If you are outside your 24 month contract you can move to another provider. Be warned if you purchased any new hardware it probably extended or renewed your contract under new terms.

Review
#1671157 Review #1671157 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue
Preferred solution
Price reduction

Directv in Clyde, North Carolina - Loss of channels

1.5
Details
Lost ABC how expensive can a channel that you can get over the airways for free? Now ive lost that channel. I pay far too much monthly for you to quote loose that channel. To expensive progaming to loose channels like ABC!!!!!
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1 comment
Anonymous
#1756912

Direct tv wanted to bill a dead person for terminating her contract early How incredible!!!!.

Review
#1670974 Review #1670974 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Not as described/ advertised

Directv - I hate this service

It has a lot of problems they keep dropping channels it takes a long time to reboot i am a very un happy customer!!!???
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Review
#1666022 Review #1666022 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • I did like directv at one time when it was affordable
Cons
  • Atrocious customer service
  • Your new format
  • Product protection warranty is not as discribed
Reason of review
Bad quality
Preferred solution
End my service with no penalty
Tags
  • Direct Garbage
  • Thanks For Nothing
  • Cancellation Fees

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts
1.0
Details
I received a bill for $320.00. The bill had a $48.99 charge for the NFL Sunday Ticket that I did NOT ask for. I was charged for 2 months and never watched the NFL Sunday Ticket, because I did not know I had it. When I spoke with the rep before the season started, I...
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Review
#1665732 Review #1665732 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Lack of solutions to problems
Reason of review
Pricing issue
Loss
$98
Preferred solution
Full refund