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Verified Reviewer

No I will not recommend DirecTV

2.0
Details
DirecTV channel 512 HBO (supposedly a movie ch) has been showing Sesame Street &Fun Games 24-7 for months. I pay for movies not this crap. Other movies that Direct tv have are all over 20 years old. Come on Man. Show something newer than Somkey and the Bandit
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Review
#1770594 Review #1770594 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Movie selections from Dtv
Loss
$20
Preferred solution
Let the company propose a solution
I was in Sams Club shopping a guy came up to me and ask if I would try Direct TV I said yes the guy set up the appointment and the guy came out He said everything is set up . He left the first month I was changed 10 /18 $34.54 at the end of that month the bill was paid...
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Review
#1768381 Review #1768381 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Should have better customer service
Reason of review
Poor customer service
Preferred solution
Stop trying to charge me for something I didn't do.Take off that billing I don't have your TV or Cell Phone service it was dumb.Total bill is 357.36 and I dont even have Direct TV.
Tags
  • Diretv Poor Service After Sale
2.6
Details
They turn off picture or sound; you call repair/tech/complaint line, they make appt for fixer man to give you a new HD box, dont need it we say, we have NO HD TV. AGENT SAYS "But t his gets you ready as SOON IT WILL ALL BE HD. . IS THIS FREE? YOU ask? YES.100% agent...
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Review
#1753339 Review #1753339 is a subjective opinion of poster.
Service
Directv Tv Service

You've been warned! | Directv in Los Angeles, California

1.0
Details
Read the reviews. Obviously Directv thinks they can rip off everybody and there will still be an unlimited supply of new customers that don't know any better. You know better. You've read the reviews.
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Review
#1753048 Review #1753048 is a subjective opinion of poster.
Service
Directv Tv Service

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Verified Reviewer

Choose Something Else | Directv

1.0
Details
They are theives. They will quote you a price and never honor it! You'll be on the phone every month talking to some 3rd world *** You'll ask what happened to the quoted price and they'll read you circular answers from a script. You'll wish you had chosen something else. Choose wisely now!
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1 comment
Anonymous
#1792855

I 100%agree. They are shady *** who when you are on the phone with bill increases which happens on a month to month basis.

They transfer you to the “Manager” who is sitting next to them talking in Arabic. Hire Americans who need jobs not subcontracted Pakistan illegal immigrants who you pay in cash

Review
#1725678 Review #1725678 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Fraudulent billing practices
  • Deceptive sales practices
Reason of review
Pricing issue
Loss
$750
Preferred solution
Let the company propose a solution
Tags
  • Fraudulent Billing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I receive my bill for November with DIRECTV it was $258 a month before it was $147 then it went to $401 I called DIRECTV about my bill no one would help me I spoke to the supervisor the credit they were giving me was no longer available so I got angry and disconnected...
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Review
#1724738 Review #1724738 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Better customer service
  • Should have better customer service
Cons
  • Pay centry link back for the money they owe them
Reason of review
DIRECTV or AT&T needs to pay Centry Link back for the $401 credit they gave me
Loss
$402
Preferred solution
For Direct Tv to pay Centry Link back the money that they paid on that bill for $401.69

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Verified Reviewer

Don't do it. | Directv

1.0
Details
We waste so much time on an electronic phone system that is deliberately set up to not provide service. When you finally get through you get bounced around to several different extensions and repeat all your information over and over again. My husband (who is much, much more patient than I am) has spent HOURS on the phone being jerked around. Once you finally get an empathetic ear you are then promised a phone call back. That's a BIG JOKE! And, initially our AT&T sales rep sold us the Protection Plan that in his word "even covers snow removal from your unit so you're never without service". Well, DirecTV never heard of that. Someone should investigate this fraudulent company.
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Review
#1721802 Review #1721802 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Ripping me off
Reason of review
Poor customer service
Preferred solution
Price reduction
Tags
  • Tv Service Misrepresentation
I have been a customer for 8 years ,I got behind due to a family issue, I've been trying my best to catch up on the bill but this is not possible , I get one disability check a month and it comes on the 3rd of each month, however Direct TV changed my billing date when...
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Review
#1719079 Review #1719079 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • It was good until they merged
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$200
Preferred solution
change my due date so I don't get late fees and reconnect charges
Tags
  • Want Results

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Verified Reviewer

Do not use DIRECT TV SERVICES. They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off on No | Directv

1.0
Details
They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off in November. NOW they are trying to charge me for " November PAST DUE bill". They are going to kess with my credit. I refuse to pay them another dime.
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Review
#1706106 Review #1706106 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Constantly losing satellite due to weather
Cons
  • Everything to do with customer service
  • Getting disconnected by customer support
  • How i was treated
Reason of review
Problems with payment
Loss
$171
Preferred solution
Agree that my payment is not late. It should be turned off. DONT MESS WITH MY CREDIT!!
Tags
  • Pirates

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1.0
Details
If I could choose NO stars I would! This is the WORST company I have ever done business with. They are LIARS, CHEATS, SCAMMERS, AND NOT WORTH A SINGLE BREATH!!!! They will nickel and dime you with their hidden fees that they will NOT tell you about over the phone and...
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1 comment
Anonymous
#1777376

On National television today. the Judge on "The Peoples Court " said that she spent 4 hours on the phone with Directtv . She expounded how customer service has reached a new liw.

Review
#1706099 Review #1706099 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Theifs
  • Scam
  • Awful people
Reason of review
Pricing issue
Loss
$250
Preferred solution
Full refund