Product: Directv Tv Service Clear all filters (2699 of 2699 reviews match)
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DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
DIRECTV SUCKS SINCE ATT ACQUISITION
I am turning AUTO-pay off to prevent DIRECTV from jacking around with my services and bill. DIRECTV is the WORST in the industry. I would love to be able to be happy with DIRECTV again, but with ATT's acquisition, the quality of service, technical support and...
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96 comments
PowerfulTropicbird732
#1770075

Had to disconnect my Dad's Direct TV service and changed to Dish network. Tried for a week to get direct to repair the service and no luck.

Saved $100 a month changing to Dish.

I have been with Dish for years and also changed from Direct TV due to better rates and service. Saved money and get service if your system is down go to Dish !

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Review
#885593 Review #885593 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality
We were sent an offer from Direct TV to come back with offer code WBK11.The offer consisted of 145 channels for 19.99 per month, free installation and a $200 visa reward card. We called back in February 2016 to take the offer. We had issues with getting the service at...
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8 comments
Anonymous
#1497047

Same issue here

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Review
#899476 Review #899476 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
poor customer service, did not make good on their offer to come back, billing issues
Preferred solution
Deliver product or service ordered
1.8
Details
Discovery channel....Life Below Zero.Won't let me fast forward through commercials! You are going to lose many customers over this! Plus, you are converting channels I originally purchased to pay channels or you are just removing them. You have made me mad! I'm looking...
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28 comments
Anonymous
#1687373

I started watching a recorded episode of one of my favorite shows night before last...with no problem...there were NO ADS...then I tried watching the rest of the same recorded show last night...I WAS HORRIFIED to find there were now ads attached. I was not able to FAST FORWARD through them like we have ALWAYS DONE if need be...They were not even entertaining...but rather annoying.

Now, I will have to rethink things through as far as who I pay for services. I did not sign up to have the luxury of FAST FORWARD taken away from me. We (The WORLD) pay Directv quite alot of money to be a good Cable provider, through the years (MANY), I have stuck with you even though your service has been dwindling downhill; ever since merging with ATT. Yet your prices continue to go up and up, and now you have found ways to make even more money; by forcing the public to watch what they #DO NOT WANT TO WATCH!

This is outrageous action on your part! You must have read the book by George Orwell...1984

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Review
#1176986 Review #1176986 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Ease of recording
Cons
  • Changesremoving programs or making them ppv
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Featured
Fox News 360 is being blocked. This needs to stop! 2 days in a row this channel is unavailable starting at 6 am. Is this intentional??? Please fix now! This is Fox and friends morning show! Fix now! Fix...
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126 comments
Anonymous
#1607327

Another conspiracy theory? No Fox local or national stations, then I won't need Direct TV or AT&T cell. Get it fixed soon.

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Review
#948918 Review #948918 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality
Featured

Directv - Thief's

1.0
Details
Services were stopped 09/03/2016 equipment turned in same day Directv was not authorized to continue services after date and did which is fraud. Tried to resolve the issue they refused now there are credit damages. I am seeking remedy for overpayment to directv and correction to credit report. They are thief's and will never get my business again. I tell their door to door reps to please go away and dont come back.
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Review
#1532600 Review #1532600 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Fraud stealing or false credit reporting
Reason of review
Fraud and Unauthorized account
Preferred solution
Services were stopped 09/03/2016 equipment turned in same day Directv was not authorized to continue services after date and did which is fraud. Tried to resolve the issue they refused now there are credit damages. I am seeking remedy for overpayment to
1.0
Details
I payed for local channels and now i can't watch CBS they are giving me a BS reason....send me a refund or I'm going to YouTube.
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2 comments
Anonymous
#1735875

I agree,we didn't sign up for this. Give us back CBS or we all will find one that will.

Offering other channels won't get it!!!! Our bill hasn't come down,whats up with that,not happy at all

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Review
#1595401 Review #1595401 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Loss of signal many times
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Price reduction
1.8
Details
Pray your made in China cheap RC 73 remote last forever if you using an external audio system period such as a home theater system for Dolby 5.1. During one of their middle of the night downloads Direct eliminated the audio device window so when you replace the remote...
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Review
#1697936 Review #1697936 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Good program choices
Cons
  • No real technical support service
  • Customer disservice
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Rip Ma Bell And Old Directtv
1.0
Details
If I could choose NO stars I would! This is the WORST company I have ever done business with. They are LIARS, CHEATS, SCAMMERS, AND NOT WORTH A SINGLE BREATH!!!! They will nickel and dime you with their hidden fees that they will NOT tell you about over the phone and...
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1 comment
Anonymous
#1777376

On National television today. the Judge on "The Peoples Court " said that she spent 4 hours on the phone with Directtv . She expounded how customer service has reached a new liw.

Review
#1706099 Review #1706099 is a subjective opinion of poster.
Service
Directv Tv Service
Cons
  • Scam
  • Awful people
  • Theifs
Reason of review
Pricing issue
Loss
$250
Preferred solution
Full refund

Directv - Awful tv provider

1.0
Details
I used to like sirectv. But since their merge with At&t they are awful. Prices are ridiculous as well as the amount of channels you receive for paying an arm and leg. I also cannot login to my account ever since the merge. I have been on the phone with these people for hours upon hours and no one has been able to resolve the issue. GET IT TOGETHER!! Spare yourself the grief and go with a different provider.
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Review
#1658228 Review #1658228 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Pricing issue
Preferred solution
Price reduction

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Reviews

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Directv reviews

Directv - Do not use DIRECT TV SERVICES. They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off on No

1.0
Details
They bill a month in advance. I shut off service two weeks in advance and returned my equipment, and called twice to confirm that service was scheduled to shut off in November. NOW they are trying to charge me for " November PAST DUE bill". They are going to kess with my credit. I refuse to pay them another dime.
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Review
#1706106 Review #1706106 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Constantly losing satellite due to weather
Cons
  • Outage when it rains
  • Getting disconnected by customer support
  • How i was treated
Reason of review
Problems with payment
Loss
$171
Preferred solution
Agree that my payment is not late. It should be turned off. DONT MESS WITH MY CREDIT!!
Tags
  • Pirates