Product: Directv Tv Service Installation Clear all filters (24 of 24 reviews match)
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We called to have 5 tvs installed in our house.Everything went well except we could only get 4 tvs installed because the occupant of one of the rooms was not home and his room was locked but the tech said not to worry about it. He said to just call and the tech will...
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2.4
Product
Directv Tv Service Installation
I didn't like
  • I did not like
#1140299
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Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
Directv - Sales Representative Lied Regarding Sales Offer
On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service.Since I had Uverse service and was looking to lower the cost of my current service and was told Uverse would no longer be offered within the next two years, I...
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Anonymous
Anonymous

yeah they scammed me too.

1.0
Product
Directv Tv Service Installation
#1104395
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Attempts to call Direct TV service result in being disconnected every time I advise the rep the installation was without my permission and my roof was damaged. Direct TV has no business mounting antenna to roof tops and especially not to tenant occupied properties. DO...
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Anonymous
Anonymous

You're not being disconnected, they are blatantly hanging up!

Product
Directv Tv Service Installation
I didn't like
  • Getting disconnected by customer support
#1096671
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Directv - Hacks
Directv - Hacks
1/2

Directv - Hacks

#1069243
3.7
Details
I had direct tv installed 2 months ago, the day of installation, i was getting ready for a work trip. Didn't pay attention to installer. Just got home and this is what he did.
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Directv Tv Service Installation Review

#979432
1.3
Details
The HDMI cord that DirecTV provide me with at installation is not working with my new TV and I told them that and they want me to pay for it. Im very disatisfied with this
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
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Directv Tv Service Installation Review

#861183
Oh my god worst experience I've had in a long time. Every person you speak to tells you something else they to go to your home for insulation and it changes once again. This was the worst decision I have made in a long time. Terms,installation, cost; all changes it just depends on who you talk to you .
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I STILL HAD LOCAL CABLE SERVICE, BUT MY MONTHLY BILL WAS OVER $200 PER MONTH. I AM A MEMBER OF SAMS CLUB AND I WAS THERE SHOPPING ONE EVENING, AND AS USUAL A DIRECT TV REPRESENTATIVE APPROACHED ME ABOUT BUYING HIS SERVICES $89 PER MONTH FOR ALL THE CHANNELS AND THE...
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Directv Tv Service Installation
#1087460
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It happened 7/20/17...I was scheduled for Direct TV instillation from the time slot 12-4 and an installer called at 830 am and said, that he was on his way.I called and said, that I was at work and had the 12-4 time slot and asked if they could come then and the...
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2.6
Product
Directv Tv Service Installation
#1077097
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" was he in a hurry " Called Directv no apology, nothing!! Rude! Asked for supervisor, was hung up on! I missed 2 days of work meeting them and countless hours on phone for nothing! Going back to Dish Network! Directv disgusts me! They are only nice to bait you in...
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1.0
Product
Directv Tv Service Installation
I didn't like
  • Poor customer service
  • Unsatisfactory installation
#1075421
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A worker came to my house 4 months ago .I needed 3rd extra receiver box , he brought it and thought he needed to replace all cables. I was charged forr that visitNow the receiver was used and bad. Had try ed to reset, didn't help . No bad weather . But they want to...
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1.4
Product
Directv Tv Service Installation
I didn't like
  • Problems with reception of certain channels
  • Poor sales tactics all lies
  • Price quoted by cs rep versus price system showed
#1072105
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So what's up with DirecTV?? I signed up for service for a weekend home and when I call to add some new equipment, I learn that they delivered and setup the wrong equipment at the initial setup. Even crazier, despite my account saying 4K Genie Mini, they tell me that...
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Directv Tv Service Installation
#1060455
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MY NIGHTMARE STARTED ON 5/24/17!I DECIDED TO GET DIRECT TV INSTALL AS A NEW CUSTOMER?IT ALL STARTEDON 5/23/17AND UNTIL NOW I STILL CAN'T GET INTALL UNTIL JUNE 2ND?I STARTED THE PROCESS ON 5/23/17 AND THE DIRECT TV REP.WAS VERY HELPFUL(MARY?)I SAID TO HER I NEEDED TO BE...
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1.0
Product
Directv Tv Service Installation
I didn't like
  • Overpriced service
  • Unprofessionalism
  • Lots of advertising
#1052921
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Purchased protection/service plan and an extra receiver for our travel trailer. I was told all I had to do was call to have someone come help set satellite up where we are staying in Redding, ca. We sat up an appt. No one showed up. Come to find out it was canceled by...
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2.0
Product
Directv Tv Service Installation
#1037965
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