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We moved from Galesburg Illinois to Pella Iowa, I scheduled a move with DIRECTV, installation was scheduled for Monday November 14@ 8-12. I got a call from tech in Illinois he couldn't find our address, DIRECTV still had us in Galesburg, they then rescheduled for 12-4 didn't show up.

I spent 2hrs on phone with them to no avail, was transferred 3 times and called again this morning only to be told that the earliest date is Thursday. I feel that DIRECTV made the error and they should be able to install sometime today.

Their ad said moving your DIRECTV was easy! NOT

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with DIRECTV. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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