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Service has been horrible since i started the account. At this point i am a trouble shooting pro.

I have to disconnect and reconnect everytime I want to watch tv. If i record a show it is all scrambled when i go to watch. I have halled a total of 4 times to cancel HBO each time told it was taken care of.

My complaint was escalated to a manage to call me about a refund never recieved call.when i called back the rep said the manager had noted that there were no notes on account as to previous request to cancel service so they will not refund. I was then placed on hold for 45 min to speak with a manager just to be disconnected.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Dec 30, 2016.
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