Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Service has been horrible since i started the account. At this point i am a trouble shooting pro.

I have to disconnect and reconnect everytime I want to watch tv. If i record a show it is all scrambled when i go to watch. I have halled a total of 4 times to cancel HBO each time told it was taken care of.

My complaint was escalated to a manage to call me about a refund never recieved call.when i called back the rep said the manager had noted that there were no notes on account as to previous request to cancel service so they will not refund. I was then placed on hold for 45 min to speak with a manager just to be disconnected.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Dec 30, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like