Been dealing with this problem for four months. My picture will FREEZE and audio continues.
When this occurs it will stay frozen for ever or until you change channels. Had 5-6 service calls, the poor techs have replaced everything from the street to the house. Paid to have my house power checked and it was normal. They say I am the only one that this is happening to.
They refuse to let me out of the remainder of the contract.
I am just going to take them to small claims court did the $140 a month. They have failed to perform on their portion of the contract so I will hold them responsible for all of my payments.
Product or Service Mentioned: Directv Tv Service.
Reason of review: Bad quality.