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Been dealing with this problem for four months. My picture will FREEZE and audio continues.

When this occurs it will stay frozen for ever or until you change channels. Had 5-6 service calls, the poor techs have replaced everything from the street to the house. Paid to have my house power checked and it was normal. They say I am the only one that this is happening to.

They refuse to let me out of the remainder of the contract.

I am just going to take them to small claims court did the $140 a month. They have failed to perform on their portion of the contract so I will hold them responsible for all of my payments.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Bad quality.

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