Plymouth, Indiana
Not resolved
1 comment

I had been a Direct TV customer for years. Then, they messed up my bill, put the charges on someone else's credit card.

Of course, the person called to have charges taken off and they shut off my service. They were completely unreasonable and rude.

The mistake was all theirs and they were completely disrespectful. I would never use them again.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Poor customer service.

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Just cancelled our service with Direct TV after 9 years. We put their service on vacation status for 3 months and got confirmation, left for S Texas but were billed.

Tried to dispute charges with 3 different representatives and they refuse to credit denying conformation. Seem they don't care losing customers.

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