Not resolved
1 comment

I let my boyfriend use my credit card to make a one time payment a while ago.I am not their customer.

Directv stored my credit card information on his account. When his account closed, they unsuccessfully tried to collect his last bill from the cards he had on file. Then they charged mine when they didn't have authorization. That charge sent my account into overdraft and caused another transaction to bounce.

When I contacted the company, I was told that the money would be back in my account in 72 hours. Three days later my money was not in my account so I contacted them again and was told I would have to prove that they had done this by faxing them my statement. They said the return of funds would take 10 days. The proof of the transaction is in the account.

I'm aggravated because they never should have stored that card information in the first place since I never authorized that card to be used more than once.

I have had my bank fax the required information but have heard nothing from the company.

Review about: Directv Account.

Monetary Loss: $90.

Had an Experience with Directv?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#582853

Ummmm...but I guess your boyfriend didn't tell you that before he give the credit card information either a computerized voice or live rep told him that DirecTv stores account information in there system and well charged the card on file any outstanding fees...

No... ok oh wow... I would have a talk with my boyfriend... and fyi phone and other credit card companies will do that too...

And if your boyfriend has an old bill flip that sucker around on back it states that too..

This company would I repeat not still be in business this long if they committed this fraudulent acts....Please pay more attention

You May Also Like

Directv - Pay about $2000 a year for their non sevice and buy the MLB and Sunday Ticket. Directv "Have a problem? Can't get the Sunday Ticket on mobile devices. Spend $25 dollars more for HD if you want that! I called Mike White, CEO no response! Here are..." Read more DirecTV does not care about the customer, period. Will never do business again. Directv "For the record I am professional whom runs a business that starts and finishes with customer service. Additionally, I usually let experiences in my personal life that pertain to poor..." Read more DIRECTV SUCKS SINCE ATT ACQUISITION Directv "I have had nothing but one problem after another since ATT bought them. Their bills are unpredictable. Need to leave auto-pay to get a hold of what they are doing..." Read more DirecTV employee illegal trespass on my roof and put safety and security in jeopardy of all tenants Directv "On Friday evening a DirecTV employee accessed my roof and trespassed illegally. There were a total of 6 signs that this technician ignored. Not only did he set off the..." Read more Gearbest - Changed price - have to pay more than advertised Gearbest "I bought a smartwatch. It was advertised as RM68.28. shipping is RM14. When in the payment page, I selected to use my GB wallet, which RM79, click to use GB..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more Tbdress - Don't Buy from TB Dress!! Tbdress "I made the terrible mistake of purchasing two dresses for my daughter's wedding from TB Dress. When they arrived one had a broken zipper, the other did not fit correctly..." Read more