I do not recommend DirecTV for several reasons: it is expensive after the initial 3 month offer, you are bound to a multi year contract, it is difficult to order movies, but the biggest reason is for their unauthorized charging practices. DirecTV added an NFL package to our plan without notice.
It was under the guise of a free trial offer. We didn't know so we didn't even get to enjoy the free offer. The scam is it had an auto renewal attached so DirecTV added the expensive NFL package to our plan without our consent and charged us $32.99 extra every month. Our bill went up to $197 a month!
When I noticed it, I called a rep to cancel the NFL pkg. I didn't ask for a refund for the past charges, I just asked to cancel the extra package from that day forward. He said I couldn't cancel because I was bound by contract and I should have called them within days of the first charge. How could I be bound by contract when I never authorized the extra package in the first place?
I wish I could switch to Dish Network but I can't for another 7 months without paying a hefty cancellation fine. I did an online search and DirecTV has a ton of negative reviews and complaints about unauthorized charges. Now I have to check my DirecTV bill line by line for unauthorized charges every single month in case they try and do this again. A DirecTV call center employee posted on a blog that every customer needs to read ALL of the fine print on their DirecTV contract.
The employee stated it is the customer's own fault since it is perfectly legal to add packages to a customer's bill.
I had Dish Network for over 10 years and they never added anything without our consent. I will switch back to Dish as soon as our DirecTV contract ends in 6 months.
Monetary Loss: $200.