Directv unfair to new customers
My fiance and I switched to direct two months ago.We are about to move tomorrow and called to have our service moved.
I see the commercials all the time about free set up when you move. (that geeky guy that saves is friend over $500 by saying direct moves your dish for free.) Well aparently it doesnt apply to all customers. They said because we moved so soon after we got service, we have to pay 200 for them to move the dish. We are very unhappy about this!
Directv needs to treat all their customers the same.
Needless to say, we will be installing the dish ourselves.people and companies earn loyalty, and directv certainly hasnt earned it from us.