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Needed help setting up new wifi router. Christy, customer support, was very rude and clearly irritated that my equipment wasn't working.

Instead of helping she just kept repeating "you are my eyes, you have to tell me what's on the screen" when I was doing just that.

She kept telling me that it couldn't be on the screen, I should disconnect my Ethernet cable from my tv (which I don't have). Ridiculous.

This person wrote the review directv whole home dvr tv service from DIRECTV. Reviewer claimed that he or she wants DIRECTV to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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