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43 comments

Someone at ATT needs to be fired. The guide changes color from grey to black difficult to read and it moves WHY?

LIST has no date you have to go to guide WHY? Smaller print on grey background WHY? The black is constantly moving into the gray. It's nauseous.

To the far left duplication of channel and channel logo WHY? It is a waste of space I need bigger print not confusing duplication of tv channel and the big logo??? The menu button what the f**k.

Who ordered and approved this mess? My eyes hurt and I have to keep shaking my head to see if it will focus.

Product or Service Mentioned: Directv Tv Guide.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Feb 17.
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Anonymous
#1569379

Does anyone know the “window of time” that Direct TV will ALLOW me to cancel my Sports channel which is almost $50 a month! We are retired and would like for our budget not to be held hostage by Direct tv continuing to automatically start the service back up every year!

Help! We can’t make them stop!

Anonymous
#1547155

Is anyone at DirecTV listening??? The new guide is HORRIBLE!

Impossible to read and it now takes more steps to do everything! You even took away the ability to view upcoming episodes and replaced it with only next airing of what you're already watching. D'uh...not helpful! Who approved this junk?!

Please give us back the old guide.

Now!!! From your DISSATISFIED customers in MA.

Anonymous
#1532572

The moving timeline in the guide is nothing but distracting and appears as thought it’s a glitch. There is no use for it! You listened to many gripes about the displeasure with the new design; please get rid of the moving timeline!!

Anonymous
#1531780

They keep changing the free channels. No weather channel for free. Guide is awful

Anonymous
#1531142

Oops, the program!

Anonymous
#1531140

Thank you Directv for making the font larger on the guide BUT... the vertical line displaying the time left in the prohibition is SO DISTRACTING!

Anonymous
to Judy #1532571

AMEN! What is the point of that thing?!

Anonymous
#1511528

Agree with all these comments. The changes are nothing but annoying and frustrating.

Nothing positive or more helpful or geared towards ease of use.

If a company is going to make changes it should be to improve upon what was already in place or to fix something that was broken. Major fail!!!!

Anonymous
#1493464

Instead of upgrade they should have called it a downgrade! Hate it - Looking to change carriers.

Why oh why change something that wasn't broken? Waste of money.

With the monthly cost the customer should have the choice of programing. Also agree about the big blue box and no original date.

Anonymous
#1489661

Smaller letters are horrible. Unable to tell which channels I have currently in my package. Bad design!

Anonymous
#1487855

I hate the changes to the guide. The colors are not good.

You can't tell the gray from the black and the print is too small.

This was not setup for people with poor vision. Go back to the old setup or enlarge the print and brighten the colors.

Anonymous
#1487258

What the whatI have chronic migraines and the new guide triggers them. This is no joke, I will have to cancel my service because of this.

AT&T, Did you create the changes while blind folded? In a dark room perhaps?

Anonymous
#1484911

I hate the new guide!! What were they thinking??

Someone needs fired. I will be looking into a new service

Anonymous
to Not happy #1583081

I agree it was fine the way it was ,who decided to change something that was fine the way it was?Fire then!! I’m pissed!!

Anonymous
#1484865

Smaller font is very hard to read now. We are older and prefer the old style.

Remember we are the ones still buying satellite TV.

the younger eyes are watch their phones. I cant image what this looks like on a 36" we have a 60"

Anonymous
#1484702

Totally pathetic!!!Seems I have to be in the TV to READ the guide due to font so tiny. Can't maneuver or search as easily.

Disgrace. Ready to cancel services!!!!!

Anonymous
#1484624

And I see they also dropped the "Aired Date" from recordings of live shows like SNL. Pretty tuff to know if it's a recent recording or an old one.

Anonymous
#1484220

Has anyone seen that you can no longer fast forward commercials in recorded shows but you can fast forward the show. We pay for a service and then get screwed

Anonymous
#1484147

It would be nice it they atleast would allow us to choose the background color, font type &size and even be able to make more or less Opaque. The new guide is very hard to read for me.

Anonymous
#1483894

The news setup is horrible. I can’t read the new font size, the info banner covered most of the screen and not sure why they made the change.

What a terriable decision on their part. I am so pissed.

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