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34 comments

Someone at ATT needs to be fired. The guide changes color from grey to black difficult to read and it moves WHY?

LIST has no date you have to go to guide WHY? Smaller print on grey background WHY? The black is constantly moving into the gray. It's nauseous.

To the far left duplication of channel and channel logo WHY? It is a waste of space I need bigger print not confusing duplication of tv channel and the big logo??? The menu button what the f**k.

Who ordered and approved this mess? My eyes hurt and I have to keep shaking my head to see if it will focus.

Review about: Directv Tv Guide.

Reason of review: Bad quality.

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Anonymous
#1493464

Instead of upgrade they should have called it a downgrade! Hate it - Looking to change carriers.

Why oh why change something that wasn't broken? Waste of money.

With the monthly cost the customer should have the choice of programing. Also agree about the big blue box and no original date.

Anonymous
#1489661

Smaller letters are horrible. Unable to tell which channels I have currently in my package. Bad design!

Anonymous
#1487855

I hate the changes to the guide. The colors are not good.

You can't tell the gray from the black and the print is too small.

This was not setup for people with poor vision. Go back to the old setup or enlarge the print and brighten the colors.

Anonymous
#1487258

What the whatI have chronic migraines and the new guide triggers them. This is no joke, I will have to cancel my service because of this.

AT&T, Did you create the changes while blind folded? In a dark room perhaps?

Anonymous
#1484911

I hate the new guide!! What were they thinking??

Someone needs fired. I will be looking into a new service

Anonymous
#1484865

Smaller font is very hard to read now. We are older and prefer the old style.

Remember we are the ones still buying satellite TV.

the younger eyes are watch their phones. I cant image what this looks like on a 36" we have a 60"

Anonymous
#1484702

Totally pathetic!!!Seems I have to be in the TV to READ the guide due to font so tiny. Can't maneuver or search as easily.

Disgrace. Ready to cancel services!!!!!

Anonymous
#1484624

And I see they also dropped the "Aired Date" from recordings of live shows like SNL. Pretty tuff to know if it's a recent recording or an old one.

Anonymous
#1484220

Has anyone seen that you can no longer fast forward commercials in recorded shows but you can fast forward the show. We pay for a service and then get screwed

Anonymous
#1484147

It would be nice it they atleast would allow us to choose the background color, font type &size and even be able to make more or less Opaque. The new guide is very hard to read for me.

Anonymous
#1483894

The news setup is horrible. I can’t read the new font size, the info banner covered most of the screen and not sure why they made the change.

What a terriable decision on their part. I am so pissed.

Anonymous
#1483867

Totally agree! Hate the new look, specially that huge annoying blue box in the middle of my recorded list

Anonymous
#1483219

What are they thinking!!!!!!!!!!AT&T —- you are a dream for your competition!!! Heads should roll!!Have you ever heard of user focus groups!!!!!!You get rid of this crap or I will cancel in 3 days!

I pay a fortune for this insanity!!!! Idiots!!

Anonymous
to Anonymous #1484631

So True....Focus Groups 101AT&T " YOU CAN'T HANDLE THE TRUTH!"

Anonymous
#1483214

They are nuts!! I’ve been with them for 20 years! I’m canceling now.Are you awake AT&T

Anonymous
to Anonymous #1484700

Same here!!!

Anonymous
#1482948

When will you accept you made a mistake? GO BACK TO THE OLD GUIDE!!!!!!!!!!

Anonymous
#1482599

Is the new format a joke???

Anonymous
#1482407

My parents are elderly and are having a very difficult reading the text. Directv needs to provide a way for customers to change back to the old interface.

Anonymous
to Dave Lawlis #1484490

Please change back to the old format. We can't see the print. Will be calling to cancel in the morning !

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