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since October I've have had 5 people to see the water damage from the dish. attached are pictures and all have agreed the damage from the dish.

the frustration is after that I cannot get anybody to take it to the next level of compensation to the major damage. you guys subbed it out to a company called MasTec, than I'm told its pushed out to a company called Aztex. I spoke to a guy called Tom at 214-782-6856 from DIRECTV with no help at all. out of the 10 people I have spoken to its a big run around which is documented on the internet from other frustrated customers.

Dan McCann has all of the pictures as well. i'm always told it will be taken care of with in two weeks, now it January!

to me its a freaking joke! Begitto@optonline.net

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $10000.

Preferred solution: Full refund.

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