Not resolved

They raised my cost to over twice as much as the previous month, I am on a fixed income and needed a lower price. I called and was told I had to bundle with a phone plan to get a better price, the phone plan was much more than I am paying now and would have to buy a phone I did not want.

Asked them for a lower priced package. Paid for current package until the end of the month and was changed with a week left on the package I already paid for.

People don't matter to them, only the bottom line. Would not recommend them to anyone, even someone I did not like

Product or Service Mentioned: Directv Bundle.

Reason of review: Pricing issue.

Company wrote 0 public responses to the review from Feb 23.
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