I am a landlord in bloomsburg pa. one of our buildings we own has 9 apartment units.
one of our tenants had direct tv installed. The tech guy that came out to install the dish and cable decided to run approx 50ft of cable line across our front yard. This front yard is a common area where all of our tenants walk. The cable line was literally coiled up across this area.
Direct tv was called by me, the landord, and asked to please secure this cable line. I was told it was now an issue between the tenant and the landlord. I let it be. A few months later i find out the tenant is getting charged $100 each time his service is interrupted due to this unsecure cable and the fact that a tech guy comes and actual views the problem but does not fix it.
Finally i got involved again because this just isn't right. We spent over 2 hrs on the phone with the company and once again, they will not fix the problem that they caused due to the installation was not initially done properly. THIS IS A SCAM!!!!!! When direct tv was confronted with this attitude then, they actually hung up on me!
And it was a supervisor!!! So wrong!!! What do i do now?? How do i report this??
And to who since direct tv wont do anything??
I have also attached pictures.. Plse help....
Product or Service Mentioned: Directv Installation.