Mission Viejo, California
Not resolved
Coverage Area
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
1 comment

I have had stalled satellite service for 4 days and have been calling for 3 days to get someone out to home. 12 days was earliest and will not allow me to speak with scheduler.

Since I am not home on the one day they allow me the privilege of coming I cannot get a date and time. I have been constantly lied to and misled. Told that there is not way to contact the office. I had to resort to cancelling.

They take your money and then when you need something they could care less. Last time I wanted to add service they came out right away but sent a ***.

Forgot the equipment, damaged home, disconnected our internet, we asked him to leave and they did nothing to fix. Great idea but service is maybe the worse of any company eventually will go away

Reason of review: Poor customer service.

Directv Pros: Programming.

Directv Cons: Broken promises, Being deceived and lied to, Lack of loyalty long term customer, Integrity.

  • Direct TV rip off
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Let me get this right, your mad because you have to wait in line for a tech you where offered times but you think that you are so special and entitled you should be placed at the head of the line and *** anyone else who is waiting oh and make a special time just for you, there is not any reputable company that will bump 1 customer time so another spoiled entitled customer can get their way