So I finally decided to allow my DVR direct TV to have internet service so I could get movies on demand, my DIRECT TV decided on it's own to download 31GB of TV programs I already watched and I now have 31GB of charges with my ISP, which is not ATT or Direct TV, one in the same. I tried to talk with someone via their phone support and Chat and I was unable to make sense to anyone I was talking to.
All there support I think is in Indian and they r not trained to deal with questions. Nothing personal with this, just frustrated as I was unable to talk to someone that understood my problem. I will be dropping my Direct TV service and will never ever use Direct TV/ATT again. Their customer service is horrible and they ripped me off.
I now have to pay for 31gb of data of shows I already watched.
Very unhappy, going to try DISH. Corporate america, it sucks.
Product or Service Mentioned: Directv Tv Service.
Reason of review: Poor customer service.