Augusta, Georgia
1.4K views
4 comments

DirecTV debited $212.93 dollars from my Charge Card for DTV* DIRECTV HARDWARE. They told me they needed a credit card to open the account.

The serviceman came to my home and said there were too many trees in my yard and I did not have a place for the sattelite. (hence no hardware) I happened to be going over my statements and seen that I was never credited back the 212.93 I was charged.

I called their accounting dept. and the rep said I was not in their system. I wonder how many folks this has happened to? Check your statements. I am in the process of getting this resolved.

Product or Service Mentioned: Directv Account.

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Anonymous
#913070

I got debited for 34.58 dollars for the same thing, DTV* DIRECT TV HARDWARE, I ordered DirectTV through CenturyLink, called both CenturyLink and DirectTV but they all said it was not showed up in their systems, and non of them took responsibility for this. I am calling my credit card company right now to see if they can do anything.

Anonymous
#565011

OMG the same exact thing happen to first it was we are not facing south.well we live next to a highway so i know for a fact we are facing south once i pointed it out he said that there would have to be a charge to get it working, i said no to the charge [DT told me there would be no charge for installation] he then said that there is too many trees! and now i call because the refund is not gone through and there is no account matching on file. and they have a hold on the charge so i cant dispute it or anything.

Anonymous
#216439

We just loaned our son what was supposed to be 21.00 to have cable hooked up they took 525.65 out of our account without authorization.

I will contact the better business bureau on this an suggest you do the same

Anonymous
#125353

Always check with your financial institution 1st because we all know banks never make mistakes or act in an unethical manner. Any AIG customers want to chime in?