Directv - DTV's Biling department
DTV"S billing department must be full of third graders with dull crayons.They Can't get anything right.
They offered me $5.00 a month off and free Showtime for three months when I called about the channel losses a few months back. On my first bill after that they were charging me for Showtime. I told them to remove showtime and they charged me to do that. I recommended a neighbor to DTV and with the $5.00 reduction and the $10.00 reduction for getting the neighbor to go with DTV, I wound up paying more than before any of the discounts.
When I go to any section of programing and scan the channels, I dare not stop and lokk at one because wjhen I go back to surfing, it automatically takes me to all channels.
Several calls to DTV and no one there has a clue why that happens.What a swell group.