Directv - Dtv used my bank card without my approval
If you have ever thought of using direct t.v.PLEASE don't!!!
My checking account was debited using my debit card to take out the early disconnect fee and the last bill. I had called dtv and cancelled my service. I was told about the $300.00 fee. I asked the agent for dtv for a paper bill through the mail like i get every month.
He advised me that he would send one out. At that time my account would need to be paid in full. I advised the agent that once the bill was recieved I would pay the full amount. Well Well, when I checked my bank account online today I found that dtv had deducted my account.
I called dtv and asked for a merchant recall on the transaction. I was advised that they couldn't do that. I asked to be put through to someone who could or a phone number to someone who could. It never happened.
Have you ever had an agent speechless from dtv? I did. The agent was very nice but still couldn't help me and couldn't do the merchant recall. I know they can do a merchant recall.
Any business can do a merchant recall on a transaction. It's my opnion that the dtv company is getting away with THEFT. It's ashame that a hard working American like myself now has to deal with bouncing checks because dtv has ROBBED my checking account for all most $400.00.
As ex-dtv users we need to tell everyone who uses or is thinking of using dtv to use another company.
Now I have to sit here and figure out a way for my family to make it next week.
Don't forget about the checks that are going to bounce.
Review about: Directv Tv Service.