Not resolved
Billing Practices
Diversity of Products or Services
Price Affordability
Product or Service Quality

Extremely frustrating company. Transferred from one agent to another in none English speaking countries, not once was the foreign agents able to help me, put on hold and dropped calls, I found myself repeating the same old story time and time again.

Once I was transferred to USA customer care not much changed. before I knew it I owed over $400, yet no one could tell me why. Finally a nice lady seemed to have solved the problem yet next month the $400 was back.

This is just one of the problems I have had with Directv. Now you would think that paying for the top package around $180 a month, would be a customer to keep.

Now after hrs upon hrs of been given the runaround I just had enough.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment