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An average phone call usually lasts about 50 minutes. Nothing but run around.

Promise everything, but you get nothing! Charges getting higher and higher for less service. I have two accounts, one in pa and one in fl. Have been with them for over 20 years.

Since ATT took over, everything going down hill. Looking to drop all services.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

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AT&T ruined this company. I too have been with them for over 20 years and never had issues like this before.

I started when the company was called Primestar.

My shows don’t tape all the time and they have no reason for it. So frustrating and hate what they did to the guide etc.