Not resolved
1 comment

An average phone call usually lasts about 50 minutes. Nothing but run around.

Promise everything, but you get nothing! Charges getting higher and higher for less service. I have two accounts, one in pa and one in fl. Have been with them for over 20 years.

Since ATT took over, everything going down hill. Looking to drop all services.

Product or Service Mentioned: Directv Customer Care.

Reason of review: Poor customer service.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
typingdh74
#1670673

AT&T ruined this company. I too have been with them for over 20 years and never had issues like this before.

I started when the company was called Primestar.

My shows don’t tape all the time and they have no reason for it. So frustrating and hate what they did to the guide etc.