I recently spoke with Kaitlin at customer service,and apparantly they are hiring attorneys to answer complaints. I looked at a bill my elderly mother-in law recieved a week ago.
I am so dis-pleased with first the service,the picture only comes in when you have clear weather and consumers do not rate with this poorly un-organized and fraudulent company's billing procedures,I offer to at least 10 customers dealing with FIOS undelivered and *** attorneys answering thier consumer disputes, I asked Kaitlin if she made corporate decisions and she gracefully said yes! I say look at a company that employs attorneys for customer service,You know they have problems-I hope too hear from a few customers who recieved the dis-connect bill for the Verizon bundle package. I know my mother in law is a slow payee,But she cannot afford to pay a fee that is absoultly illegal first and foremost,but seven days and a dream call that was never made. I expressed I will pay for services rendered if she turned on her T.V.
but I guess her job is too screw with people and challenge me for a lawsuit,I am hoping a few people who did not order Direct T.V. or sign a contract with the Verizon Bundle,and told FIOS would soon be reaching them and Direct T.V. was a temporary service until they ran cables in said area,I did like the 3rd party unlawful trick that Direct T.V. is playing saying Verizon took money from them and they are taking service from an elderly woman without a living spouse and a big black box too look at.I would say she is not the only person who has been not given the right even to dispute this outrageous dis-connect fee,and still thinks she has service,I hope we all stand together on this problem and unite a class action law suit against a F.C.C.
violation-getting an elderly womans pocketbook,and the false fee that she recieved for a disconnect she did not even want,from a company that did not notify her by phone,I was told direct t.v. left a message,it did not exist on her answering machine,I thought you have a right to dispute a bill,but I guess Direct T.V. has a government pass on fraud and bad billing practices,espically because she did not have sufficient time to even re-pay this fraudulent bill that Verizon is being accused by Direct T.V. for taking her money from a previous late bill,I don't understand how a company that is being contracted by a big company and reputible company about being the cause for Direct T.V.
outlandish and fraudulent bill caused by Verizon,I would only hope there company can expect a drop in thier stock to handle a slander suit by Verizon and a class action by myself and my wife for a nice law abiding citizen and tax payer,and elderly woman I also hope by the blame game,no time to even dispute a ludicrious bill caused not by my mother in law but a company that took money back from Dirtect T.V> so they just decided to send a bill from them,and blame verizon for taking her money back and shutting of the poor signal they take from a *** sattelite that does't work properly and bill any way they decide and blame verizion for her service interupption,They are stealing and they are trying to make it a 3rd party billing issue to avoid laws and guidelines on billing to hit middle America once again in a billing scheme,I feel America needs to be aware of a ponzi scheme being run by a big corporation,once again $$ to the top profit companies for offering air wave capitilism at the expense of a elderly woman,it is so un-American and I am sure that an investigation by F.C.C. will stop these illegal and fraudulent billing practices by a company that uses Ben Franklin in there ad on T.V.-then decides to take advantage of middle America once again by false statements and no contract signed by or witnessed by anybody,big business as usual Steal until you get caught re-organize top officals and put different people in charge and change thier name and hurt people for no apparant reason other than company profit margins,I can honestly say I do not want anymore people to have to watch a company take from the poor and once again get rich off customers not having enough knowledge or elderly who to them don't rate any place in the board room,I can assure I will and can become a voice for the people being lied to by a company such as Direct T.V.
Check your State laws on billing and termination of service and also 3rd party billing and discrimination against consumers who work hard for the god given right to have T.V. freedom not be lied too and manipulated again like the mortage crisis,greed and lies caused that problem,and also company fraud,and no witness contracts,I will proceed to find flawes in this bogus way of bussiness practices and will return to assist anybody with similiar bills to move this to federal court and proceed to make thier right to at least to examine a company that at this point has gotten away with fraud!!!
Product or Service Mentioned: Directv Tv Package.
Monetary Loss: $500.