I have discovered the during the last 90 days , Direct TV has charged over 8000.00 to my American Express card . I have disputed these charges with American Express and they are certainly handling this on their end, what is troubling and unacceptable is not only the fraudulent activity perpetrated by Direct TV , but their gross inability to address this situation with me despite 6 calls in addition to faxing copies of my credit card statement and an explanation is abhorrent.
There is no customer service. I was told that a " manager " would get back to me with in 30 minutes. That was 2 days ago. The charges stem from a Direct Tv employee charging 15 other subscriptions to my card.
This is unauthorized activity and therefore fraudulent behavior. I will be exhausting all measures to insure that all monies are repaid . Will anyone from DirectvTV at least apologize and recognize that there is a significant problem? So far , I have heard nothing .
Bad Company - Bad service . You have lost my trust .
Product or Service Mentioned: Directv Tv Service.
Monetary Loss: $8119.