Direct tv ran my credit mind you I was never aware of it, it just so happens that I was checking my my credit reports last weekend and that's how I caught it. it's showing up as a hard inquiry therefore it lowered my score.
I'm really pissed of because I have never called them to get service nor to even inquire. this is completely wrong and when I called a couple days to dispute it I was given the ran around I spoke to at least 5 different people telling they would transfer me or that I had to call a different number but in the end I got nowhere. the last person I spoke to and by then I was already so dissapointed she told me that I had to go online and submit a form so that they would remove the inquiry and she rudely hang up the phone. I just tried doing that form which I feel not safe doing it because they ask for more personal information that they didn't seem to have in the first place when they ran my credit so now I feel like they can do more damage with having my personal info.
this is a problem they created and now I'm stuck with the problem its taking all this time and energy trying to correct it and I have to do it all. Now I think they did this on purpose it just so happens that AT&T bought Direct tv and I've been with ATT Uverse for the last 7 years.
I think Directtv did this and without my authorization or consent. in fact behind my back because I had never in my life have called them
Reason of review: fraudulent credit inquiry.