Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I was told by the sales man ,,, I would get a $100. gift card as part of a sales pitch .

I call when I didn't receive it in the mail . I was put on hold for 20 minutes and hung up . I call back a week later and explained everything that had happen from the beginning . I was put on hold again and I hung up after 10 minutes on hold .

I have call a total of 4 times , if you ask for a supervisor .... you will be put on hold for ever .

The sales people will tell you anything to get you to sign up . Every time there is a little bad weather I lose the signal and don't have tv for 5 to 25 minutes .

Product or Service Mentioned: Directv Reward Card.

Reason of review: Poor customer service.

Monetary Loss: $500.

Directv Cons: Sorry customer service.

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