Direct TV stored and charged my credit card without any authorization or even informing me after we discontinued our services. I found out by checking my American Express credit card on line that I have been charged $305.53 from Direct TV.
This was completely NOT Authorized charge.
I did contact them and I was told that this is a final bill for the account, which was not even in my name, but my husband's, because I have made in the past payments using my credit card. I did not give them permission to store and keep my card, no to use it for any future payments and I did not authorized such payment .
Reason of review: Problems with payment.
Monetary Loss: $306.
Preferred solution: Full refund.
Directv Cons: Unauthorized charges, Lack of concern for unsatisfied customers, Unethical business practice, And they neglected to tell me the i was locked in for 2 years.