State: Georgia City: Atlanta Clear all filters (128 of 12949 reviews match)
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Directv in Atlanta, Georgia - Service where is it

2.8
Details
Saturday July 6 and Sunday July 7th what's up with direct TV?. No nbc abc fox sports I missing my NASCAR race!!!. first time in my life I if you can't settle with Nexstar I'm go back to Comcast. Will have a stir fry in my DISH!!!.
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Review
#1580044 Review #1580044 is a subjective opinion of poster.
Service
Directv Tv Service
Pros
  • Good picture

Directv in Atlanta, Georgia - Forcing AT&T To Make Good

1.0
Details
I received a mailer advertising $300.00 for switching. Placed a 'phone order, was upgraded to $500.00! Got message that I could claim my reward... for TWO HUNDRED bucks! Spent hours on hold, wrote letters. Could not get them to admit the discrepancy. Fortunately, I kept the original offer mailer; the one that promised $300.00. I finally contacted the Better Business Bureau, and guess what? I got my $500.00!
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Review
#1562200 Review #1562200 is a subjective opinion of poster.
Product
Directv Reward Card
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Called BBB; matter resolved
Tags
  • Direct TV false advertisement

Directv in Atlanta, Georgia - Presidential complaints

1.9
Details
This problem keeps happening, ATT and DirectTV have not fixed the problem. This is currently happening as I type! Every customer should report this to the President of the company Randall Stephenson every time it happens and place Presidential complaints!!
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Review
#1436713 Review #1436713 is a subjective opinion of poster.
Product
Directv Tv Guide
Pros
  • Old menu system
Cons
  • New menu system sucks
Reason of review
Bad quality
Loss
$100
Preferred solution
Price reduction
Tags
  • Ripped Off By Unfulfilled Promises
My old agreement was almost up so i called to add hbo & another genie. Was told i could get the same tv plan as i currently had for $35 or $39. I said ok, add hbo & another genie & I'm golden. 30 days later my bank acct get popped for $100 more then i was promised....
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Review
#1427429 Review #1427429 is a subjective opinion of poster.
Service
Directv Tv Package
Reason of review
Pricing issue

Directv in Atlanta, Georgia - Horrible service

1.0
Details
Ever since AT&T got involved the menus are sluggish and it is not user friendly. Do yourself a favor cut the cord and get a roku Box for 30 bucks and get thousands of stations for free. Good bye cable
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Review
#1408615 Review #1408615 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Bad quality

Directv in Atlanta, Georgia - Never go with this provider

1.6
Details
Since Oct. 1, recordings have been disappearing from our playlist. On that date, an agent instructed us to enter “clearmybox” in the search window and the items would reappear. Indeed, this worked, however, the issue continues and every day or so, we’re still having to do this. Tonight, another agent says this is due to an update they are doing and the problem won’t resolve for 30-60 days!! Such a horrible service for what we pay per month!!!
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Review
#1381622 Review #1381622 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Damaged or defective

Directv in Atlanta, Georgia - New On-Screen Format

2.6
Details
If this "new" Guide doesn't increase trips to the eye doctor, nothing will. It's simply awful. Guess another subscription to TV Guide, or up and down to walk to the screen, squint, and cross your fingers that you can find what you're looking for.
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Review
#1246908 Review #1246908 is a subjective opinion of poster.
Product
Directv Tv Guide
Reason of review
Bad quality
Directv - TERRIBLE EXPERIENCE
Directv - TERRIBLE EXPERIENCE
This is absolutely ridiculous! I had a scheduled technican appointment window from 12-4PM. I had not received ANY calls from Uverse, and after MULTIPLE attempts to speak to a manager that had authority on my account not one person could help tell me where or when the...
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2 comments
Anonymous
#1237338

There are times when the comment thread is perfect ... this is 1 of those times.

I don't think i could say it any better. Uverse is not Satellite and Satellite is not Uverse.

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Review
#949479 Review #949479 is a subjective opinion of poster.
Service
Directv Customer Care
Reason of review
Poor customer service

Directv in Atlanta, Georgia - New to Direct TV - service goes out

1.0
Details
Recently setup DirectTV and find that several morning news show channels are "experiencing trouble" multiple days per week. On one occasion an error message pops up with more information that instructs me to push the red reset button on my set top box. That action completely disabled all my channels and i get error message 772. calling customer service was a joke - the voice response system is *** and consistently sends me to a busy signal or just hangs up. I also tried live chat which said i'd love to help but can't. No service for 6 hours and not way to get help.
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Review
#949057 Review #949057 is a subjective opinion of poster.
Service
Directv Tv Service
Reason of review
Not as described/ advertised

Contact Directv Customer Service

Mailing Address:
DIRECTV
El Segundo, California
United States
Phone:
(800) 531-5000
All Directv Contacts

Directv Products and Services Reviews

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Directv - Premium Tv Package Review from Atlanta, Georgia

1.6
Details
I was with direct tv for many years carrying their premier package which rose to a cost of close to 200$ a month. I moved to a new home and canceled my service which I was charged for another month after I canceled my service. I was even considering switching service to my new residence until I continued to receive bills for the package that I canceled. I was treated with disrespect when I talked to their customer service, and even had to place a stop payment on my credit card on file with them in order to cancel service fully. Direct TV sucks!
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Review
#945870 Review #945870 is a subjective opinion of poster.
Service
Directv Premium Tv Package
Reason of review
Problems with payment