Not resolved

i wanted the ultimate package for $39.99. Guess what?

The rep had never heard of it. I ended up with a package for $52.00. That sounded fine until i checked my channels the next day. I'm not getting a lot of the channels i should be getting.

When I called I talked to 5 different people. One even disconnected me. Of course none of them could help me plus the fact that you can only understand half of what they say. I think that's intentional.

I'm going to report them to the BBB and every other agency i can think of. This is fraud.

Product or Service Mentioned: Directv Ultimate Tv Package.

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

Directv Cons: Problem not solved and questions not answered.

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