West Valley City, Utah
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Directv and KSL TV in Salt Lake City are in some sort of a spitting contest and the bill-paying customers are getting screwed. Nobody will address the issue, only spin their propaganda and blame the other party.

In the meantime we are paying for service that we aren't getting. And I challenge you to find a way to speak to a real person who knows what is going on.

I left Dish Network for this??

ATT thinks they are the king of communication. They are the knave. Ever since they took over Directv their customer service there hasn't been any service.

That's why I left them a couple of years ago. I thought that a huge corporation would improve their service.

HAH! I think that it is time for class-action suit.

Product or Service Mentioned: Directv Tv Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

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